be ready for #safe travel with our Covid testing service

We aim to offer the perfect blend of Premium airport services and a #safe travels solution by minimising dwell time in the busy airport environment, whilst maximising safety and wellbeing. We are offering a COVID testing service that we hope will go some way to helping passengers travel safely with a heightened level of confidence. Operating 7 days a week we have a range of testing options to accommodate passengers travelling from the UK’s airports, with Testing Clinics now located at Heathrow, Birmingham, Manchester and multiple clinics across London with medical professionals onsite.

Check here for UK Government up to date travel information on your destination country.

The tests are PHE approved, MHRA authorised and CE marked for quality and safety assurances. Passengers receive tests results within the timeframe of their chosen test.  

here's how it works

get booked - PICK A TEST

Online booking system, 24-hour call Centre support for queries, appointments, payments, amendments & cancellations. Test service packages booked accordingly.

get tested

Follow the instructions for at home or in clinic testing. For clinic testing, CQC-registered medics administer Covid-19 antigen PCR test and send sample to Lab which processes results within hours of receiving kit.

get results & get moving

Test results arrive in the time frame of your chosen test. Show your test certificate to Border Control Authorities to verify you’re fit to travel.

the test

We work with a number of World leading, accredited UK based Laboratories in order to ensure consistency in service levels and in particular, test turn-around times. By partnering with multiple Labs across the UK, this enables us to assure our Customers of capacity even in lockdown or peak testing times at different places, we can flex the operation to utilise the Labs with capacity. Once the test arrives at the lab, they provide fast, accurate & reliable test results which are emailed in a PDF format directly to the Customer. Our Medical staff are onsite at our Heathrow testing Clinic for convenience and to ensure availability for testing appointments. All insured and NHS trained for administering the COVID Swab test.

the antibody test

Antibody tests are used to detect antibodies to the COVID-19 virus to see if it’s likely that you have had the virus before. Antibody tests differ to virus swab tests, which test to see if you currently have the virus. An antibody test cannot test if you currently have the virus.

test to release

You may be able to end self-isolation early if you take a coronavirus (COVID-19) test through the ‘Test to Release’ scheme. See FAQs for further information.

premium packages

All prices are subject to VAT

rapid antibody test | £69

  • Covid-19 IgG and IgM antibody test
  • Capillary blood sample taken
  • Quick and easy finger prick test
  • Administered by health professional
  • Same day results
  • Test is for those 18 years and older
  • CE mark showing approval for use in the EU

rapid swab test | £75

  • Covid-19 Antigen Test
  • Administered by on-site clinic professional
  • Nasal sample
  • Test with certification
  • Results within 15 minutes of test
  • Detects presence of virus
  • Results will be Positive or Negative
  • CE IVD Certified

home test kit | £135

  • PCR saliva home test
  • Detects an active COVID-19 Coronavirus infection
  • Results returned within 48 hours of your swab sample being collected
  • Fit to fly certificate included

home test kit plus | £poa

  • PCR saliva home test
  • Detects an active COVID-19 Coronavirus infection
  • Same day delivery and collection of Home Test Kit
  • Results returned within 24 hours of your swab sample being collected
  • Fit to fly certificate included

test to release:

Home Test Kit | £135
24hr - Clinic Based | £175
4-12hr Express - Clinic Based | £215
3-4hr Super Express - Clinic Based | £295
Day 2 - Home Test Kit | £135
Day 2 - Clinic Based | £145
Day 2 & Day 8 - Home Test Kit | £195
Day 2 & Day 8 - Clinic Based | £235
Day 2, 5 & 8 - Home Test Kit | £355
Day 2, 5 & 8 - Day 2 clinic test on arrival | £395
  • Home Test and In-clinic RT-PCR UK arrival test options
  • Options for Home Test Kit or sample collected by a DiamondAir clinician at select clinic locations
  • Home Test Kit – Results within 48 Hours
  • Day 5 test – Results received in timeframe of chosen test
  • Positive or negative result – sent via email
  • Test to Release certificate included

clinic test:

48-72hr | £145
24hr | £175
Express - 4-12hr | £215
Super Express - 2-4hr | £295
  • In-clinic RT-PCR swab test
  • Sample collected by a DiamondAir clinician at select clinic locations
  • Detects a previous COVID-19 infection
  • Results received in timeframe of chosen test
  • Positive or negative result – sent via email
  • Travel certificate included
  • Higher level of accuracy than home testing options

test & TRANSFER | £235*

  • RT-PCR swab test
  • Results within 24 hours
  • Car transfer to/from LHR to clinic

test & rest | £275*

  • RT-PCR swab test
  • Results within 24 hours
  • Overnight hotel accommodation

test & de-stress | £325*

  • RT-PCR swab test
  • Results within 24 hours
  • Departure/arrival meet & assist service including Evolvecar (Tesla) transfer to/from test clinic/ airport

test, rest & de-stress | £395*

  • RT-PCR swab test
  • Results within 24 hours
  • Overnight hotel accommodation
  • Departure/arrival meet & assist service including Evolvecar (Tesla) transfer to/from test clinic/ airport

*  All packages marked with an asterisk include the Standard test but can be upgraded to an Express Test for the additional fee of £50 per passenger.

FAQ

COVID Testing frequent questions and answers

When do I take the test?

All customers purchasing home testing kits must use their own judgement about the best date to purchase, carry out and request courier pick up to send to the Lab. The company cannot take responsibility for any test timelines and associated outcomes affecting travel. The company can provide no absolute guarantee as to when you will receive your result.

What does the PCR COVID 19 test involve?

The COVID-19 PCR test kit requires a sample to be collected and sent back to our accredited UK laboratory for testing. The test kit that we send you has full instructions that are easy to follow. It contains a sterile kit for collecting a sample. A courier will be sent to collect the package & take to the Lab.

Are delivery costs included in the PCR COVID 19 test prices?

All delivery charges are included in the test price. If you use a postal test, the kit comes with a courier paid packet for the return of your sample to the Lab.

If I test positive for Covid-19 antibodies will I be immune from future infection?

If your antibody test is positive it means you have had Covid-19 exposure sufficiently to make an antibody response to the virus. There is currently no scientific evidence confirming if the presence of antibodies correlates to immunity or how long the antibodies will last for.

If your antibody test is negative, it means you have not been exposed sufficiently to make an antibody response or there has not been sufficient time for the body to make an antibody response. There is also a possibility that your body made an antibody response which has not been sustained and is therefore not detectable when it was tested for. Some patients with other underlying health conditions specifically related to their immune system may also not be able to mount a detectable or sustainable immune response and therefore may test negative. 

Please note that some people may not develop IgG antibodies even after proven infection with Covid-19 and will therefore test negative. You may also have recently come into contact with someone who has the virus and have contracted the virus. This means you may not have developed antibodies yet.

How accurate are the tests?

The Rapid OnSite Antibody Test has shown:

97.1% sensitivity

97.8% specificity

The Lab-based Antibody Test has shown:

99% sensitivity

100% specificity 

Sensitivity refers to how effectively a test can identify those who have a specific illness or disease. This is also known as the ‘true positive rate.’

Specificity refers to how accurately a test can identify those who do not have a certain illness or disease. Sources: According to the manufacturer

What is a PCR Test?

PCR swab test (have you got it?):
•  Technically this is a Qualitative PCR (COVID-19, Novel Coronavirus RNA (SARS-CoV-2)
•  It looks for evidence the virus is currently in your body, by detecting the presence of its RNA (genetic material in the virus)
•  The PCR test can therefore only tell us if the virus is currently present in the body
•  Practically, the test involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud
•  Your sample is sent to a laboratory to be processed
•  Results are produced and sent to the patient within a 48 hour window from arrival at the lab. The result will come in an email to the patient with a PDF confirmation (certificate) from the laboratory used for the test
•  It is quick and easily administered by a health professional. Results will be Positive or Negative (i.e. do I have Corona virus or not)

What do I do if my PCR test is positive for Covid-19?

If the result is positive, then you must follow NHS guidelines

How is a PCR test performed?

The PCR test is done by taking a saliva sample with a swab from the nasal passage and throat. You will feel a little discomfort to achieve the necessary sample. The sample is then sent to lab and results returned to your email.

Who will do the test?

We are proud to work with NHS trained Nurses and fully trained Healthcare workers to conduct the tests.

What do I need to prepare before the test?

Not much! Please bring a valid photo ID, we recommend a driving licence or passport, and your confirmation number to show when you arrive at the site.

24 hours before the end of your trip, please confirm whether the country you are returning from is on the government corridor list.  Please note: The list changes frequently and usually without notice.

For in-clinic tests:

  1. You can only book your test to release appointment a full five days from departure so as an example if you depart your destination at 11:35 you cannot book your appointment before 11:35 upon the fifth day.  If you book the incorrect time government systems will deny your Test To Release results and you will be required to retest with the correct time parameters at your own expense.

For Home Test Kits:

Day 5 (the count starts from zero the day you leave the origin country so if you arrive the same day you left, that is day zero and the next day is day 1): You should receive your test on this day, we are not allowed to send to you any sooner. Please take your test as soon as it arrives.

Day 6: Return your test via our courier delivery service.

Day 7: Your test arrives at the laboratory

Day 7 to 8: Get your results. If negative, you are to end self-isolation. If the result is positive you must remain in isolation for another 10 days (this count starts the day you took the test). People you are living with or staying with should also self-isolate for the extra 10 days regardless of their results.

Can I use Test-to-Release in Scotland and Wales?

Test-to-Release only applies to England. Scotland and Wales, as devolved nations, have their own arrangements.

Do I need to isolate after my trip abroad?

If you are returning to England from one of the government’s travel corridor countries, you do not need to isolate. To find out if you are travelling from a travel corridor country ensure to check the Government corridor list. Please note the corridor list changes frequently and usually without notice.

Can I leave my house once I’ve taken a Test-to-Release test?

You can only end self-isolation once you’ve received a negative covid-19 test result. Until you receive your result, you need to self-isolate.

Can I use the government Test-to-Release if I have covid-19 symptoms?

If you have covid-19 symptoms, Test-to-Release is not suitable for you.

Do you have to pay for Test-to-Release?

The government test-to-release scheme is private. You have to pay for a test from a private provider, such as DiamondAir International.

Am I required to fill in the passenger locator form?

You are required by law to complete the passenger locator form irrespective of whether you arrive from a country on the approved corridor list or not.  The form must be completed prior to reaching a UK border, otherwise you could be fined? The service to complete your passenger locator form and achieve a reference number is free and can be obtained by going to the following link.

What lab do you use and what accreditation do they have?

We work with various accredited Labs within the UK. The Laboratory uses methods approved by PHE for PCR testing, and also provides the same testing as part of its service to the local heath community through the NHS. The laboratory participates in accreditation under ISO15189 through UKAS, under No. 9769

What do I need to fly?

Countries vary, but we recommend checking with your airline prior to departure. Typically, certain countries require a PCR test between 48-72 hours prior to departure.

How are you ensuring customers are safe at your testing sites?

We are taking extensive steps to ensure that our testing sites are a safe and comfortable environment for our customers. On arrival you will need to complete a questionnaire to ensure any customer showing fever-like symptoms are not admitted on site. 

Our site adheres to all government guidelines, you can read more about this here

How do I know I won’t catch coronavirus during my visit?

No one is allowed to enter the clinic showing any symptoms, the testing rooms are fully sanitised after each visit. Anyone who is aware of symptoms would be directed to a NHS facility.

What happens if I get turned away because I have a high temperature?

If you are not granted access to site due to showing Covid-19 symptoms we will arrange another date and time for your visit 14 days after your symptoms have gone. In the meantime, we recommend you seek medical advice.

What if I am running late?

We will do our best to accommodate your booking, however, we cannot guarantee availability, please contact our support team at covid.test@diamondairinternational.com to rearrange your appointment. Refunds will not be given for missed appointments.   

Can I cancel or postpone my test? Will I get a refund?

Yes, we can postpone your appointment up to 48 hours ahead of your booking slot. Cancellation policy is as follows; Cancellations outside of 48 Hours – £30.00 per person, cancellations within 48 Hours Full charges apply. 

Should you change the date of your appointment and subsequently cancel, original cancellation terms remain in place.

What should I do if I have COVID 19 symptoms when I am due to travel?

If you have covid-19 symptoms you should follow the advice of the NHS. Airlines have the right to refuse travel to anyone they believe is not fit to fly so if staff suspect you have symptoms such as a fever or new persistent cough you may be turned away.

What steps can I take to protect myself and others from Covid-19 when I travel?

As well as getting tested for covid-19 before travelling, follow the rules at the airport and during the flight. Engage with social distancing, hand washing and face covering advice in particular. 

BOOK NOW

Simply fill in this quick contact form and a friendly agent will get back to you to confirm your booking. Check here for UK Government up to date travel information on your destination country.

*All packages marked with an asterisk include the Standard test but can be upgraded to an Express Test for an additional fee of £50 per passenger. ** Day 2 Clinic based test on arrival.