The Lounge

Elevate your Airport Experience

A private lounge designed to enhance the Airport Concierge Service for both departures and arrivals, with check-In available on selected airlines.

A more relaxed and enjoyable way to experience the time around travel.

Enquire and add the DiamondAir Lounge to your new or existing booking.

A Lounge Beyond the Airport

The DiamondAir Lounge is located just a few minutes from the main terminals, offering a quieter, more exclusive alternative to the terminal.

Guests can arrive earlier, settle in, and transition into their journey at a more relaxed pace or pause and refresh on arrival.

A simple way to extend the Airport Concierge experience beyond the terminal.

Check-In & Bag Drop Available in the Lounge

Complete your check-in and baggage drop from the comfort of the lounge.

Check-in completed away from the terminal
Baggage processed in advance
Seamless transition into Airport Concierge Service to the aircraft

Designed for Departures and Arrivals

Departures

Arrive at the Lounge

Relax and prepare

Remote Check-In

Transfer to airport for Airport Concierge Service to aircraft

Arrivals

Arrive at the Lounge

Remote Check-In

Transfer to airport for Airport Concierge Service to aircraft

Inside the Lounge

Designed to feel calm, private, and distinctly removed from the airport environment.

Private Lounge Rooms

Individual spaces that offer privacy, comfort, and a more personal setting ideal for individuals, couples, or small groups.

Full Food & Beverage Service

Full table service within the Lounge, allows guests to relax and be looked after, rather than navigate busy terminal spaces.

Treatment and relaxation rooms from Karmair Spa

Enjoy a spa treatment before or after travel or relax in our meditative space to re-energise.

Runway Views

A unique perspective across the runway, maintaining a connection to the journey, without the pace and intensity of the airport.

A Calm, Refined Environment

Soft lighting, curated interiors, and a quiet setting that allows guests to feel settled from the moment they arrive. A space guests will genuinely enjoy spending time in.

Why add the Lounge to your Airport Concierge Bookings

The Lounge transforms the airport experience.

Creates a More Relaxed Start to Travel
Guests can arrive earlier and settle into the journey
Enhances and elevates the overall airport and travel experience at Heathrow
A calmer and more enjoyable alternative to waiting in the terminal
Supports High-Value Guests who value time, discretion and privacy
Particularly suited to executives, VIPs, and hosted guests.

Add Lounge access to your booking

Enhance your Airport Concierge Service with a Lounge experience your guests will value and remember.