The Lounge

Elevate your Airport Experience

A private Heathrow lounge designed to enhance the Airport Concierge Service for both departures and arrivals, with check-In available on selected airlines.

A more relaxed and enjoyable way to experience the time around travel.

Enquire and add the DiamondAir Lounge at Heathrow to your new or existing booking.

A Lounge Beyond the Airport

The DiamondAir Lounge is located just a few minutes from Heathrow’s main terminals, offering a quieter, more exclusive alternative to the terminal.

Guests can arrive earlier, settle in, and transition into their journey at a more relaxed pace or pause and refresh on arrival.

A simple way to extend the Airport Concierge experience beyond the terminal.

Check-In & Bag Drop Available in the Lounge

Complete your check-in and baggage drop from the comfort of the lounge.

  • Check-in completed away from the terminal
  • Baggage processed in advance
  • Seamless transition into Airport Concierge Service to the aircraft

Designed for Departures and Arrivals

Departures

Arrive at the Lounge

Rest and relax at the Lounge

Remote Check-In

Transfer to airport for Airport Concierge Service to aircraft

Arrivals

Arrive at the Lounge

Rest and relax at the Lounge

Transfer to your onward destination

Inside the Lounge

Designed to feel calm, private, and distinctly removed from the airport environment.

Private Lounge Rooms

Within our private Heathrow lounge, individual spaces that offer privacy, comfort, and a more personal setting ideal for individuals, couples, or small groups.

Full Food & Beverage Service

Full table service within the Lounge, allows guests to relax and be looked after, rather than navigate busy terminal spaces.

Treatment and relaxation rooms from Karmair Spa

Enjoy a spa treatment before or after travel or relax in our meditative space to re-energise.

Runway Views

A unique perspective across the runway, maintaining a connection to the journey, without the pace and intensity of the airport.

A Calm, Refined Environment

Soft lighting, curated interiors, and a quiet setting that allows guests to feel settled from the moment they arrive. A space guests will genuinely enjoy spending time in.

Why add the Lounge to your Airport Concierge Bookings

The Lounge transforms the Heathrow airport experience.

  • Creates a More Relaxed Start to Travel
    Guests can arrive earlier and settle into the journey
  • Enhances and elevates the overall airport and travel experience at Heathrow
    A calmer and more enjoyable alternative to waiting in the terminal
  • Supports High-Value Guests who value time, discretion and privacy
    Particularly suited to executives, VIPs, and hosted guests.

Add Lounge access to your booking

Enhance your Airport Concierge Service with access to our private, remote lounge at Heathrow, creating a more relaxed that experience your guests will value and remember.

Frequently Asked Questions

What makes The DiamondAir Lounge different from a standard Heathrow airport lounge?

Set in a penthouse overlooking Heathrow’s main runway, The Lounge offers a luxury departure and arrival experience without the cost of a private terminal. Departing guests can check in and have their hold luggage transferred directly to Heathrow, while all guests enjoy privacy, fine dining, premium refreshments, luxury bathrooms, and pre-booked KarmAir Spa treatments a peaceful setting before or after a flight.

Yes, The Lounge is available for both departures and arrivals

We recommend arriving at least three hours before your scheduled flight departure. This allows time to check in your bags, relax, enjoy the runway views, and choose from our à la carte menu and refreshments.

Yes. You can book on behalf of a client, family member, or VIP guest. Please provide their travel details, contact information and any dietary, accessibility or special requirements so we can personalise their experience.

The Lounge is booked with our Airport Concierge Service. Departing guests relax before transferring to the airport, where a concierge assists them to their boarding gate. Arriving guests are met at their arrival gate and assisted through arrivals before transferring to The Lounge. Additional porter, buggy and chauffeur services are available, subject to availability.