See where we are – Check your destination here
This is how premium rail travel should be, guided by a Concierge Agent with local knowledge. When you arrive at your Eurostar station, they know which train you’re catching and on what platform. And when you reach your destination, they know where to pick up the car, taxi, coach, or train for the next stage of your journey.
Our Concierge Agents operate at all three of Eurostar’s busiest stations: St Pancras, Gare du Nord, and Brussels Midi/Zuid. Their VIP platform service is end-to-end: one helpful Concierge Agent to escort you from your departure station to your destination station. For our landside service, they assist with the steps of the journey that take place before security.
Our Platform Concierge meet and assist service adds an extra layer of prestige and independence to your Eurostar journey. If you need help at other locations, let us know – we may be able to arrange something.
(London St Pancras, Paris Gare du Nord, and Brussels Midi/Zuid)
Kerbside arrival: Your personal Concierge Agent waits for you at the point where your car, taxi, coach, or train drops you off.
Luggage: We carry your bags for you.
Check-in and security: We help with check-in and escort you to security.
Departure monitoring: Just to make sure everything goes to plan, we monitor till your train departs.
(London St Pancras, Paris Gare du Nord, and Brussels Midi/Zuid)
There are more ways to simplify your Eurostar journey or add a touch of luxury. We’ll do what we can to make your time work for you.
Take the stress out of the journey to or from your Eurostar stations. An executive chauffeur-driven car eliminates the hassles associated with meeting railway deadlines or travelling in an unfamiliar city. Our professional chauffeurs will have your address, contact details, and train times ready; they’ll drive you to where you need to be without you having to think about it.
A great service if you’re travelling as a group or have more bags than you can manage yourself. There’s no limit to the number of bags we can carry for you.
Relax in a private lounge while you wait for your train. Eurostar lounges avoid the crowds, provide a better choice of food, and offer more attentive service.
At London Heathrow DiamondAir have established a unique and versatile facility to be used as part of a travel itinerary or independently for work.
