Close this search box.

En Route v02

A private suite centred around travel wellbeing and sustainability.
London Heathrow arrivals only.

Arrive in the UK more relaxed and ready to go

At the end of a long journey you need time to reset – to relax, unwind, and renew yourself. En Route is the sanctuary that weary travellers crave, a private suite away from the hustle and bustle of the airport – a space in which they can ease mind and body back into alignment.

En Route is a new concept in premium international travel – a superb off-airport lounge with a focus on wellbeing and sustainability. It has the ambience of a spa and the elegance of a boutique hotel. All services are fully inclusive: spa treatments and therapies, a wellbeing lounge, fresh and healthy food served to your table, a chauffeur-driven transfer to your destination, and (for those who need them) working spaces.

The service comes with full airport concierge, a chauffeured transfer between airport and lounge, and secure transfer and storage of your bags.

Arrivals only; departures coming soon.

Exclusive artworks to view and buy

The artworks at En Route have been curated by award-winning artist, Jana Nicole.


Arrivals: relaxed and rejuvenating

  • Landing at the airport: Your personal Concierge Agent waits for you as you leave your aircraft.
  • Immigration, baggage reclaim, and customs: We escort you through immigration and customs.
  • Luggage: Our porters collect your luggage at baggage reclaim and transfer it securely to our remote lounge.
  • Lounge transfer: Our chauffeur drives you the short distance to our off-airport lounge in a zero-emissions Tesla (journey time 12 minutes or less).
  • Lounge services: Take time to freshen up, shower, enjoy spa treatments, read, eat fresh and healthy food, or catch up on work.
  • Onward travel: Our chauffeur drives you in a zero-emissions Tesla to your destination.

Departures: coming soon

Take a look around the lounge

See the En Route lounge and its fabulous airport views.

Additional services

There are many more ways to ease your airport journey or add a touch of luxury. We’ll do whatever we can to make your time with us work for you.

Executive car transfers

Take the stress out of the journey away from our wellbeing lounge. An executive chauffeur-driven car eliminates the hassles associated with travelling in an unfamiliar city or after a long flight. Our professional chauffeurs will drive you to wherever you need to be without you having to think about it.

Electric buggies

Electric buggies simplify the journey from airbridge to immigration for arriving guests. The service is subject to availability of buggies and the location of your aircraft.

Security personnel

For guests who need an additional layer of security or privacy we provide discreet yet professional security teams – one or maybe more security agents depending on the level of risk.

Offering seamless travel with remote check in and an arrivals lounge for London Heathrow

At London Heathrow DiamondAir have established a unique and versatile facility to be used as part of a travel itinerary or independently for work.